Let Customers Track Their Orders
Give every customer a simple tracking link. They check their own order status. You get fewer phone calls and happier customers.
What Customers See
Clean, simple tracking page with real-time production progress. No account needed.
Order Details
Number: 1
16 November 2025
Magnolia
4 pcs
Production Progress
Order is waiting in cutting queue.
How Customer Tracking Works
Order Created
When you create an order, a unique tracking link is automatically generated.
Share the Link
Send the link via SMS or email. Or let customers look it up with their order number.
Real-Time Updates
Customers see live status updates as their order moves through production and delivery.
Keep Customers Informed Automatically
Public Tracking Page
A branded webpage where customers can check their order status anytime. No login required.
Mobile-Friendly Design
Works perfectly on any device. Customers can check from their phone on the go.
SMS Notifications
Send automated SMS with tracking links when orders are added or when ready.
No Setup Needed
The tracking page is hosted and maintained by CutFlow, so you can focus on your business.
Your Branding
The tracking page features your company name and colours. Professional and consistent.
50% Fewer Calls
Customers help themselves. Your team spends less time answering "where's my order?" calls.
Ready to Reduce Support Calls?
Start your 21-day free trial and give your customers the transparency they deserve.
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